Privacy Policy
Last updated: December 31, 2025
Introduction
At Explanor ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and join our waitlist. This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
By using our website and providing your information, you consent to the data practices described in this policy.
Information We Collect
We collect the following categories of personal information:
- Contact Information: Email address (required to notify you when we launch)
- Account Information: Signup timestamp, confirmation status, unsubscribe status
- Marketing Information: UTM parameters (utm_source, utm_medium, utm_campaign), referral source
- Technical Information: IP address, browser type, device information, user agent (for security, fraud prevention, and analytics)
- Usage Information: Website interactions, page views, session data (via Google Analytics if enabled)
We do not collect: Sensitive personal information such as financial data, health information, or government-issued identification numbers.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To notify you when our service launches and send early access invitations
- Communication: To respond to your inquiries and send you updates about our service
- Analytics: To analyze signup trends, sources, and website usage to improve our service
- Security: To prevent fraud, abuse, and unauthorized access to our systems
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To operate, maintain, and improve our website and services
Legal Basis for Processing (GDPR): We process your data based on your consent (when you join the waitlist) and our legitimate interests (security, fraud prevention, service improvement).
We do not: Sell, rent, or lease your personal information to third parties. We do not share your data for marketing purposes without your explicit consent.
Your Rights (GDPR/CCPA)
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to processing of your data
- Withdrawal: Unsubscribe from our waitlist at any time
To exercise these rights, contact us at privacy@explanor.ai with your request. We will respond within 30 days (or as required by applicable law).
Note: We may need to verify your identity before processing your request to protect your privacy and security.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption at rest and in transit
- Secure database connections (SSL/TLS)
- Access controls and authentication
- Regular security audits
Data Retention
We retain your data until you unsubscribe or request deletion. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Cookies and Tracking Technologies
We use the following types of cookies and tracking technologies:
- Essential Cookies: Required for security (CSRF protection) and session management. These cannot be disabled.
- Analytics Cookies: Google Analytics (if enabled) to understand how visitors use our website. You can opt-out via Google Analytics opt-out browser add-on.
Third-Party Services: We use Google Analytics for website analytics. Google's use of data is governed by their Privacy Policy. We do not use tracking cookies that share your data with third parties for advertising purposes.
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
Data Sharing and Third Parties
We may share your information with the following categories of third parties:
- Service Providers: We use Supabase (database hosting), Resend (email delivery), and Google Analytics (website analytics). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
We do not sell your personal information as defined under CCPA. We do not share your data with third parties for their marketing purposes.
Children's Privacy
Our service is not intended for children under 13 years of age (or under 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data in accordance with this Privacy Policy.
California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under CCPA:
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at privacy@explanor.ai
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: privacy@explanor.ai
Data Controller: Explanor
For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns.